Shipping policy
Shipping Policy – Arka Roots
Thank you for shopping with Arka Roots 🌿
We aim to deliver your products safely and as quickly as possible.
Shipping Coverage
We currently ship across India.
Order Processing
-
Orders are processed within 1–2 business days
-
Orders are not shipped on Sundays or public holidays
Delivery Time
Estimated delivery timelines:
-
Within Karnataka: 2–4 business days
-
Rest of India: 3–7 business days
Delivery times may vary depending on your location and courier service.
Shipping Charges
-
Orders below ₹500: ₹50 shipping fee
-
Orders above ₹500: Free Shipping
Cash on Delivery (COD)
-
COD is available on selected locations
-
Additional charges may apply
Order Tracking
Once shipped, you will receive a tracking link via SMS or email.
Delivery Delays
Delays may occur due to:
-
Courier issues
-
Weather conditions
-
Remote locations
We appreciate your patience.
Incorrect Address or Contact Details
Please ensure your shipping details are accurate.
Arka Roots will not be responsible for delivery issues caused by incorrect or incomplete address or phone number.
Damaged or Lost Orders
If your product arrives damaged or leaking:
-
Contact us within 48 hours
-
Share photos/videos for verification
We will provide a replacement or refund.
Contact Us
For any shipping-related queries:
Thank you for choosing Arka Roots 🌿